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stuart in mn
stuart in mn MegaDork
8/25/20 5:51 p.m.

The service manager did return his email, I'd wait to see what their response will be before piling up on him.

Placemotorsports
Placemotorsports GRM+ Memberand Reader
8/26/20 9:25 a.m.

Got the return email and they apologized and offered to repair it if I dropped it off on Monday and could pick it back up on Friday and they would supply a loaner car.  Good stuff

mr2s2000elise
mr2s2000elise SuperDork
8/26/20 9:58 a.m.
Placemotorsports said:

Got the return email and they apologized and offered to repair it if I dropped it off on Monday and could pick it back up on Friday and they would supply a loaner car.  Good stuff

Excellent. Glad to hear it's all getting sorted 

z31maniac
z31maniac MegaDork
8/26/20 10:17 a.m.

Great news!

Steve_Jones
Steve_Jones HalfDork
8/26/20 10:41 a.m.
Placemotorsports said:

Got the return email and they apologized and offered to repair it if I dropped it off on Monday and could pick it back up on Friday and they would supply a loaner car.  Good stuff

Perfect, that means they looked at the cameras and saw it happen. Be glad they have a good system :)

Placemotorsports
Placemotorsports GRM+ Memberand Reader
8/26/20 11:42 a.m.

In reply to Steve_Jones :

My thoughts exactly.  Have to do the 3 hour round trips again but at least it will get fixed

Which dealer was it? We don't hear much about the stand-up ones so it might be good to know for anyone in your area

Placemotorsports
Placemotorsports GRM+ Memberand Reader
8/26/20 2:19 p.m.

In reply to thatsnowinnebago (Forum Supporter) :

Ourisman in Rockville

Steve_Jones
Steve_Jones HalfDork
8/26/20 4:59 p.m.
Placemotorsports said:

In reply to thatsnowinnebago (Forum Supporter) :

Ourisman in Rockville

That's funny, I've seen their system.  Every part of the lot is covered and crystal clear, they can zoom and read the numbers on your tag stickers if they wanted to.  Someone got bitch slapped over it :)

Placemotorsports
Placemotorsports GRM+ Memberand Reader
8/27/20 7:33 a.m.

In reply to Steve_Jones :

Lol, I may ask when I drop it off if they saw footage of how it happened

Duke
Duke MegaDork
8/27/20 9:12 a.m.
Duke said:

Prepare to remain unhappy.

I'm glad to hear I was wrong!

 

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